Meizhen Lin, Xiaoyi Wu, Qian Ling (2026). Exploring the potential risks of empowerment in hotels: how and when does empowering leadership produce frontline employees’ pro-customer deviance? Journal of Hospitality and Tourism Insights.DOI
Qian Ling, Meizhen Lin, Ziyue Zhao, X. Y. Yin, Lianlian Huang (2026). Beyond economic benefits: an integrated model of how and when destination social responsibility drives residents’ brand-building behaviors. Journal of Sustainable Tourism.DOI
Qian Ling, Meizhen Lin, Rong Hu, Xiaoyan Qiu (2025). The effects of servant leadership on employee citizenship pressure: A mixed-methods study on the hospitality and tourism industry. Tourism Management Perspectives, Vol. 59.DOI
Daoliang Chen, Yiling Wu, Ling Qian, Ying Zhou (2025). The impact of self-stigma on college students' attitudes toward professional psychological help-seeking: serial-mediated effects of discrimination perceptions and core self-evaluations. Frontiers In Psychology, Vol. 16.DOI
Meizhen Lin, Qian Ling, Xiaoyi Yin, Mengdi Zhang (2025). How and when does differentiated empowering leadership enhance group knowledge hiding? Journal Of Knowledge Management, Vol. 290, No. 50.DOI
Ling Qian, Wei Hu, Ming Jiang (2023). The Impact of Online Social Behavior on College Student's Life Satisfaction: Chain-Mediating Effects of Perceived Social Support and Core Self-Evaluation. Psychology Research And Behavior Management, Vol. 16.DOI
Meizhen Lin, Qian Ling, Lianyu Zhang, Xiangtian Cui, Zhengjie Zhang (2022). The effects of manager role stress on job thriving of both employees and managers through empowering leadership. Tourism Management, Vol. 92.DOI
Ling Qian, Die Wang, Min Jiang, Wei Wu, Congying Ni (2022). The Impact of Family Functioning on College Students' Loneliness: Chain-Mediating Effects of Core Self-Evaluation and Problematic Mobile Phone Use. Frontiers In Psychology, Vol. 13.DOI
Xiaoyi Wu, Jie Wang, Qian Ling (2021). Managing internal service quality in hotels: Determinants and implications. Tourism Management, Vol. 86.DOI
Meizhen Lin, Qian Ling, Yanling Liu, Rong Hu (2021). The effects of service climate and internal service quality on frontline hotel employees' service-oriented behaviors. International Journal Of Hospitality Management, Vol. 97.DOI
Meizhen Lin, Qian Ling (2021). The role of top-level supportive leadership: A multilevel, trickle-down, moderating effects test in Chinese hospitality and tourism firms. Journal Of Hospitality And Tourism Management, Vol. 46.DOI
凌茜,康静华,熊伟仪(2021). 旅游饮食体验的测量与作用研究. 《旅游研究》.
Jundong Hou, Ling Qian, Chi Zhang (2020). Understanding the Effects of Colleague Participation and Public Cause Proximity on Employee Volunteering Intentions: The Moderating Role of Power Distance. Frontiers In Psychology, Vol. 11.DOI
Meizhen Lin, Qian Ling, Zhongheng Luo, Xiaoyi Wu (2019). Why does empowering leadership occur and matter? A multilevel study of Chinese hotels. Tourism Management Perspectives, Vol. 32.DOI
Meizhen Lin, Qian Ling (2018). Is role stress always harmful? Differentiating role overload and role ambiguity in the challenge-hindrance stressors framework. Tourism Management, Vol. 68.DOI
段青怡,凌茜(2018). 字幕对英语专业大学生听力理解的调查研究. 《校园英语》.
Meizhen Lin, Xiaoyi Wu, Qian Ling (2017). Assessing the effectiveness of empowerment on service quality: A multi-level study of Chinese tourism firms. Tourism Management, Vol. 61.DOI
Qian Ling, Meizhen Lin, Xiaoyi Wu (2016). The trickle-down effect of servant leadership on frontline employee service behaviors and performance: A multilevel study of Chinese hotels. Tourism Management, Vol. 52.DOI
Qianqian Qin, Biyan Wen, Qian Ling, Sinian Zhou, Mengshi Tong (2014). How and when the effect of ethical leadership occurs? A multilevel analysis in the Chinese hospitality industry. International Journal Of Contemporary Hospitality Management, Vol. 260, No. 6.DOI
Xiaoyi Wu, Yun Liu, Qian Ling (2014). The composition and impact of internal service quality: An empirical study in hotel industry. International Conference on Service Systems and Service Management.DOI